DIRECTOR, USER EXPERIENCE & DIGITAL STRATEGIST
MY KNOWLEDGE LEVEL IN SOFTWARE
iOS & ANDRIOID
MY LATEST WORK. SEE MORE >
Lead (Manager) Experience Architect
Current client is The Chamberlain Group. Responsible for gathering requirement for the Emerging Business and Residential Access Management LOB’s to coordinate development efforts to support growth of the myQ mobile application. Other responsibilities include coordination of discovery and define phases of projects to implement digital solutions for large to small organizations. Other clients include AbbVie, AMITA Health, AON, Ascension Health, Astellas, BAI, Grant Thornton, Komatsu, Smiths Medical and others.
Director, User Experience
Create strategic digital experiences for multiple client properties.
Associate Director, Experience Design
Assigned to Emerson Process Management (Fortune 100) to work on projects that included a complete redesign of an engineering specifications tool and store used to configure products. Other clients included Miller Coors, KitchenAid, Jenn-Air, Maytag, Whirlpool and others.
SEARS HOLDINGS CORP.
Senior User Experience Architect
Establish brand loyalty for the Shop Your Way Rewards loyalty program. Integrate the loyalty program into an existing social platform (formerly http://social.sears.com). In this highly visible, Chairman sponsored project, improving the user experience by having a firm grasp of what being social means to retail was a primary objective.
Complete redesign and re-architecture of search capabilities. Implementation of Apache Solr open source enterprise search platform with faceting. The purpose of this project was to improve usability and to increase the speed of the current application. Gathered business rules, created functional requirements document include use cases, workflow and process diagrams and sitemap.